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WebViewer crashes


If FileMaker or Xojo crashes when showing web content with an embedded PDF, you may see in the crash report lines like this:

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_platform.dylib 0x00007fff89bf8fc9 _platform_memmove$VARIANT$Unknown + 41
1 com.apple.CoreGraphics 0x00007fff8c887d85 __CGPixelAccessDataInitialize + 733
2 com.apple.CoreGraphics 0x00007fff8c921d18 __CGPixelAccessAccessBitmapData + 489
3 com.apple.CoreGraphics 0x00007fff8c8876ed __CGPixelAccessCreateImageFromRect + 222
4 com.apple.CoreGraphics 0x00007fff8c8875e4 CGPixelAccessCreateImageFromRect + 204
5 com.apple.AppKit 0x00007fff8d7ed7bb -[NSBitmapImageRep initWithFocusedViewRect:] + 1480
6 com.adobe.Acrobat.framework 0x00000001349edf67 0x1349ea000 + 16231
7 com.adobe.Acrobat.framework 0x0000000134a7c375 RunAcrobat + 563935
8 com.adobe.Acrobat.framework 0x0000000134a7bed0 RunAcrobat + 562746

As you see in the crash report, the adobe frameworks crashed when drawing a view.

In that case you may have an old PDF plugin from Adobe installed. You could of course update the PDF Plugin.
Or you can check /Library/Internet Plug-Ins or ~/Library/Internet Plug-Ins folders for plugins. Those folders should normally be empty except Default Browser.plugin file.

If you remove the PDF plugin from Adobe, the webviewer will use the default plugin from WebKit, which may not crash. Try it!
26 10 16 - 09:00
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